Support Center
Reach a human concierge in minutes — no phone trees, no tickets.
EM
We are here
A real person. Usually within minutes.
No phone trees. No tickets. Reach Julian directly, or open a support thread for the whole desk.
Direct contacts
- +1 (860) 555-0144
Julian Marsh
Concierge
- claims@aurelius.care
Aurelius Claims
Claims desk
- billing@aurelius.care
Accounts team
Billing
Help
Frequently asked
- How do I update a beneficiary?
- When does my Medicare plan renew?
- What documents do I need for a claim?
- How do I add a family member?